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Human resources and industrial relations

The Group had 11,886 employees at December 31, 2011, of whom 2,786 working in the EPCG Group, representing a decrease of 407 (-3.3%) over December 31, 2010.

Total labor costs increased by 0.7% over 2010: the increase caused by the rise in unit cost, mainly due to the implementation of automatic contractual provisions (the renewal of the National Collective Bargaining Agreement), was to a large extent mitigated by the reduction in the workforce.

During the first half of 2011 an agreement was reached on the supplementary local agreement that is valid for the Milan and Valtellina areas. 

As a result of the trade union procedure regarding the transfer of the “Water Cycle” business from A2A S.p.A to A2A Ciclo Idrico S.p.A., the national gas-water collective agreement is applicable to the transferred employees from January 1, 2011, consistent with the new company’s corporate object; following this negotiations began with the Brescia trades union organizations, at the end of which a local agreement was signed in the second half of 2011 to unify the treatment arising from the application of the new National Collective Bargaining Agreement.

Again in the second half year an agreement was reached on the supplementary local company agreement that is valid for the Brescia area (Corporate - Energy and Networks).

In addition, discussions continued with the national sector trade union organizations on matters relating to harmonization and simplification at a Group level; talks with the unions were also developed on subjects regarding work organization, the flexibility of working hours and productivity bonuses, and arranging protocols on Group industrial relations.

More than 120,000 hours of training were given in 2011 with 18,400 attendances. More specifically, around 36,000 hours were dedicated to worker safety, 32,000 hours to technical matters and 26,000 hours to managerial training. In addition, role training was begun in 2011 which amounted to around 9,000 hours, with contents which were part managerial and part technical.